Data protection
Responsible for data processing:
Language School LingoWelt
Hegaustraße 23
Baden-Württemberg - Singen
Germany
Phone: +4917632213629
We appreciate your interest in our website. The protection of your privacy is very important to us. Below, we provide detailed information on how we handle your data.
Access data and hosting
You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which includes, for example, the name of the requested file, your IP address, date and time of access, transmitted data volume, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This is necessary to safeguard our legitimate interests in presenting our services correctly in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data is processed for as long as necessary for the purposes outlined above.
Hosting
The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and data collected through designated forms on this website are processed on their servers. For questions regarding our service providers and the basis of our cooperation with them, please contact the contact information provided in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Israel, South Korea, USA.
There is a European Commission decision establishing an adequate level of data protection for the USA as a basis for third-country transfer, provided the respective service provider is certified. Certification is in place.
Our service providers are located and/or use servers in these countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines.
For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Union.
Data processing for contacting and customer communication
User account
If you have given your consent pursuant to Art. 6 para. 1 p. 1 lit. a GDPR by deciding to open a user account, we use your data for the purpose of opening a user account. You can delete your user account at any time, either by sending a message to the contact information provided in this privacy policy or by using a function provided in the user account. After your user account is deleted, your data will be erased unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use the data, which is permitted by law and about which we inform you in this statement.
Contact
We collect personal data when you voluntarily provide it to us during contact with us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases, the data is required for processing your contact request and cannot be sent without providing it. The data collected is evident from the respective input forms. We use the data provided by you to process your inquiries pursuant to Art. 6 para. 1 p. 1 lit. b GDPR.
After complete processing of your customer request, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods pursuant to Art. 6 para. 1 p. 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use the data, which is permitted by law and about which we inform you in this statement.
Live Chat Tool Ascend by Wix
If you use the live chat tool to contact us, the data voluntarily entered by you (name, email address, message) will be processed pursuant to Art. 6 para. 1 p. 1 lit. b GDPR for the purpose of responding to the request as part of contract processing by us. Furthermore, the use of this tool serves to safeguard our predominant legitimate interests in effective and improved customer communication pursuant to Art. 6 para. 1 p. 1 lit. f GDPR. The data will then be deleted. The live chat tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"), acting on our behalf.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Israel, South Korea, USA.
There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for third-country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are based and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard Data Protection Clauses of the European Union.
Advertising via email, mail, phone
Email newsletter with registration
When you subscribe to our newsletter, we use the data necessary for this purpose or separately provided by you to send you our email newsletter regularly based on your consent according to Art. 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or by using a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use of the data, which is permitted by law and about which we inform you in this statement.
Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.
Postal advertising and your right to object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by postal mail. This serves to safeguard our legitimate interests, which prevail in the context of a balance of interests, in addressing our customers for advertising purposes in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.
Telephone advertising
If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use the data necessary for this purpose or separately provided by you for our own advertising purposes, e.g. to provide information about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by orally notifying us during each call. After revocation, we will delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to further use of the data, which is permitted by law and about which we inform you in this statement.
The telemarketing calls are provided as part of processing on our behalf by our service providers, to whom we pass on your data for this purpose.
Cookies and other technologies
General information
To make your visit to our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).
Privacy protection on end devices
When using our online offering, we use absolutely necessary technologies to be able to provide the expressly desired telemedia service. Storing information on your device or accessing information that is already stored on your device does not require your consent.
For functionalities that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Your consents remain valid until you adjust or reset the respective settings on your device.
Subsequent data processing by cookies and other technologies
We use technologies that are mandatory for the use of certain functions of our website (e.g. website preference settings). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about your preferences) as part of a balancing of interests, for the predominant legitimate interests in optimizing the presentation of our offering according to Art. 6 para. 1 p. 1 lit. f GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact information described in the privacy policy.
Use of the Wix Consent Manager Tool for managing consents
On our website, we use the Wix Consent Manager Tool to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your necessary consent for the processing of your personal data through these technologies. This is necessary in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data that we are subject to. The Wix Consent Manager Tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"). After submitting your cookie declaration on our website, the Wix web server stores your IP address, date and time of your declaration, browser information, as well as information about your consent behavior and its verifiability (user ID). In addition, a cookie is used that contains information about your consent behavior. Your data will be deleted after the purpose mentioned above has expired, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond that, which is legally permitted and we inform you about in this statement.
Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Israel, South Korea, USA.
There is a European Commission decision on an adequate level of data protection for the USA as the basis for third-country transfer, provided that the respective service provider is certified. Certification is available.
Our service providers are based and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines.
There is no European Commission adequacy decision for these countries. Our collaboration with you is based on these guarantees: Standard Data Protection Clauses of the European Union.
Use of cookies and other technologies for web analysis and advertising purposes
If you have given your consent for this under Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose has been fulfilled and the respective technology has been discontinued by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the "Cookies and other technologies" section. Further information, including the basis of our collaboration with the individual providers, can be found with the respective technologies. For questions regarding the providers and the basis of our collaboration with them, please contact the contact option described in this privacy policy.
Use of Adobe services for web analysis and advertising purposes
We use the technologies of Adobe Systems, Software Ireland Limited, Ireland, 4–6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information automatically collected about your use of our website by Adobe technologies is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe's servers by activating the appropriate settings.
Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.
There is a European Commission decision on an adequate level of data protection for the USA as the basis for third-country transfer, provided that the respective service provider is certified. Certification is available.
Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no European Commission adequacy decision for these countries. Our collaboration with them is based on Standard Data Protection Clauses of the European Commission.
Adobe Fonts
In order to display content uniformly on our website, data (IP address, time of visit, device and browser information) is collected by the Adobe, Inc. script code "Adobe Fonts" at 345 Park Avenue San Jose, CA 95110-2704, USA ("Adobe"), transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.
Use of Google services
Google Analytics
Google Ads
For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, allowing for interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information on your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only occurs if you have enabled "personalized advertising" in your Google account settings. In this case, if you are logged into Google during your visit to our website, Google uses your data along with Google Analytics data to create and define cross-device remarketing audience lists.
Google Maps
To visually display geographical information, data on your use of the Maps features, particularly the IP address and location data, are collected by Google Maps, transmitted to Google, and then processed by Google. We have no control over this subsequent data processing.
Google Fonts
To ensure consistent display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts," transmitted to Google, and then processed by Google. We have no control over this subsequent data processing.
YouTube Video Plugin
For embedding third-party content, data (IP address, time of visit, device and browser information) is collected through the YouTube Video Plugin in the enhanced privacy mode we use, transmitted to Google, and then processed by Google only when you play a video.
Other providers of web analytics and online marketing services
We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected through Google technologies regarding your use of our website is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise specified for each technology, data processing is based on an agreement between joint controllers according to Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA where the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.
For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing on other Google servers. Data processing is based on an agreement on data processing by Google.
Use of Vimeo Video Plugin for embedding third-party content
For embedding third-party content, data (IP address, time of visit, device and browser information) is collected through the Vimeo Inc. Video Plugin, 330 West 34th Street, 5th Floor, New York 10011, USA ("Vimeo"), transmitted to Vimeo, and then processed by Vimeo. Data processing is based on an agreement between joint controllers according to Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google regarding your use of our website is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. If you visit our website from the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing on other Google servers. We have no control or access to the data processing by Vimeo, including the settings and results of Google Analytics.
Our service providers are located and/or use servers in countries outside the EU and the EEA where the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.
Social Media
6.1 Social Plugins by Facebook (by Meta), Twitter, Instagram (by Meta), Whatsapp
On our website, social buttons from social networks are used. These are simply integrated into the page as HTML links, so that when you visit our website, no connection is made to the servers of the respective provider. Clicking on one of the buttons will open the website of the respective social network in a new window of your browser. There, you can, for example, click on the like or share button.
Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), Youtube, LinkedIn
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Normally, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and privacy settings, please refer to the data protection notices of the providers linked below. If you still need assistance in this regard, you can contact us.
Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
There is a European Commission decision on an adequate level of data protection for the USA as a basis for third country transfers, provided that the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.
Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has established an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
There is a European Commission decision on an adequate level of data protection for the USA as a basis for third country transfers, provided that the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Our service providers are located and/or use servers in countries outside the EU and EEA, for which the European Commission has established an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our collaboration with them is based on standard data protection clauses of the European Commission.
LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.
Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA.
There is a European Commission decision on an adequate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. Until certified by our service providers, the data transfer continues to be based on this foundation: standard data protection clauses of the European Commission.
Contact options and your rights
7.1 Your rights
As a data subject, you have the following rights:
in accordance with Art. 15 GDPR, the right to obtain information about your personal data processed by us to the extent specified there;
in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored with us;
in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is necessary for
the exercise of the right to freedom of expression and information;
the fulfillment of a legal obligation;
for reasons of public interest or
is necessary for the assertion, exercise, or defense of legal claims;
in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent that
the accuracy of the data is disputed by you;
the processing is unlawful, but you refuse their deletion;
we no longer need the data, but you need it to assert, exercise, or defend legal claims or
you have objected to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request the transfer to another controller;
in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or our company headquarters for this purpose.
Right to object
Insofar as we process personal data in the context of a legitimate interest that outweighs our interests, as explained above, you can object to this processing with effect for the future. If the processing is carried out for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
This does not apply if the processing is carried out for the purpose of direct marketing. In that case, we will no longer process your personal data for this purpose.
Contact options
For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.