AGB | LingoWelt

General contractual conditions for participation in language courses at the LingoWelt language school

1. Scope, contracting parties, subject of the contract

1.1. For all contracts for the participation in language courses (hereinafter: "Course/Courses") from LingoWelt Sprachschule (hereinafter: "LingoWelt") these contractual conditions apply exclusively, which content and basis for the contract for the course participation ("lesson contract") between LingoWelt and the participant (hereinafter: "participant"). Deviating contractual conditions only apply if LingoWelt has expressly agreed to their validity in writing.

1.2. LingoWelt offers language courses as part of various language courses, eg German courses, French courses, English courses, Greek courses, Albanian courses, language courses for children, company language courses, integration courses, intensive courses, mobile language courses, online and hybrid courses.

2. Contract initiation

2.1. Information on the LingoWelt website or in brochures does not constitute a binding offer by LingoWelt to conclude a contract. It serves as an invitation for the participant to submit an offer to participate in the course.

2.2. Before registering, LingoWelt participants can receive detailed information about the available courses in a non-binding consultation and request an individual course offer, on the basis of which they can then register. A course offer informs the participant about course details, e.g. course name, course level, course start, course costs, any prerequisites for participation and any personal evidence to be submitted (e.g. an A1 certificate when registering for a B1 course or a placement test) as well as these contractual conditions. A course offer by LingoWelt is non-binding and does not constitute an offer to conclude a contract. There is no entitlement to the transmission of an individual course offer.

3. Registration, conclusion of contract

3.1. In order to take part in LingoWelt courses, the participant must register and receive confirmation of acceptance from LingoWelt. The binding registration by the participant can be made verbally, in writing, electronically (by e-mail or online), by fax or by post. It is recommended that the signed tuition contract, which is sent to the participant with the course offer by LingoWelt, is sent back to LingoWelt via e-mail. By submitting the signed teaching contract to LingoWelt, the participant offers LingoWelt the conclusion of a binding contract for course participation. The registration of the participant takes place on the basis of the course offer contained in the course contract, all information available to the participant at the time of registration and acceptance of these contractual conditions. If you register by phone, LingoWelt will usually send you a confirmation via email. However, this is not a prerequisite for an effective contract conclusion.

3.2. When registering minors, the signature of a legal representative of the minor on the registration or the attachment of a written declaration of consent from a legal representative of the minor 2 is required for the registration to be binding. The participant or his representative is responsible for all contractual obligations of other participants (e.g. partners, children, friends, employees) for whom he registers as for his own obligations, insofar as he has committed himself to do so. The same applies to persons registering third parties, such as employers or companies registering for one or more employees.

3.3. LingoWelt will decide, at its sole discretion, whether the participant is eligible for the desired course and whether the participant's registration is accepted. When registering persons who are not registered with the police in Germany, LingoWelt reserves the right to request a course registration from a third person residing in Germany or a SEPA direct debit mandate.

3.4. The participant's registration is accepted when LingoWelt sends a confirmation of registration in text form to the participant or their representative on a permanent data medium (e.g. via e-mail), whereby the contract for the course participation becomes binding. Even in the case of contracts concluded outside of business premises, the confirmation of registration will only be sent in paper form if the participant expressly requests it. The registration confirmation from LingoWelt contains the payment schedule along with payment terms. If LingoWelt does not confirm the registration within 7 days of the participant registering, the participant is no longer bound to his registration. A later acceptance by LingoWelt counts as a new offer, with which LingoWelt offers course participation subject to deviations. LingoWelt is bound to this offer for 7 working days. If the participant does not accept this changed offer within 7 working days, the offer expires and no contract for course participation is concluded. Acceptance can be made by express declaration by the participant or by transfer of the deposit.

3.5. If LingoWelt can only offer participation with deviations from the participant's registration, the participant will receive a registration confirmation with reference to the deviations. The registration confirmation that differs from the registration is considered a new offer with which LingoWelt offers course participation with deviations. LingoWelt is bound to this offer for 7 working days. If the participant does not accept this changed offer within 7 working days, the offer expires and no contract for course participation is concluded. Acceptance can be made by express declaration by the participant or by transfer of the deposit.

3.6. The participant or his representative must immediately check the correctness of the personal data contained in the registration confirmation and the information on the course and report any errors (e.g. a misspelled name) to LingoWelt immediately. In particular, it must be ensured that the e-mail address provided is correct and able to receive e-mails without restrictions. If spam filters are used, the possibility of delivery must be ensured. Failure to do so could be counted as contributory negligence.

3.7. In the case of distance contracts (e.g. conclusion of a contract via e-mail, telephone, internet), the participant has no statutory right of withdrawal, even if he registers as a consumer, since participation in the LingoWelt courses provides for a specific period of time, which requires the provision of limited capacities ( §§ 312g Paragraph 2 No. 9, 312 Paragraph 7 BGB). This also applies to online and hybrid courses, since LingoWelt also only runs these courses with a limited number of participants in order to ensure individual support and addressing. Unless otherwise agreed, the total number of participants is limited to 12 participants. However, the contract can be revoked by 3 consumers in exceptional cases if the contract was concluded with the simultaneous presence of the contracting parties outside the business premises of LingoWelt (e.g. private apartment, doorstep selling) (§ 312 Paragraph 7, 312g Paragraph 1 BGB). There is no right of withdrawal if the oral negotiations on which the conclusion of the contract is based were conducted on the consumer's previous order (ie on his initiative) (§ 312 Paragraph 7 BGB). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB). Anyone who acts in the exercise of their commercial or self-employed professional activity (e.g. in the context of employee or company courses) is not a consumer.

3.8. The participant is entitled to the contractual rights of withdrawal in accordance with these contractual conditions.

4. Scope of services, contractual obligations of LingoWelt

4.1. The specific scope of services (type, duration, scope of the course) is determined by the individual agreements made in the course contract during registration based on the course offer.

4.2. LingoWelt will ensure that the contractually agreed services are procured, in particular that the contractually specified lessons and the teaching of language skills will be offered and the participant will be able to participate in a regulated manner.

4.3. A specific success of the course (e.g. achieving a specific language level) or a specific type or quality of service is only owed if this is expressly guaranteed by LingoWelt.

5. Composition of participants, minimum number of participants

5.1. There is no entitlement to a certain number of participants or a certain (e.g. national) composition of the participants.

5.2. The applicable minimum number of participants will be recorded in the registration documents. Unless otherwise agreed, a minimum of 8 participants applies. If the minimum number of participants is not reached, LingoWelt is entitled to withdraw from the contract in accordance with these contractual conditions (see Section 13.3).

6. Changes in service (“course adjustments”) by LingoWelt

6.1. LingoWelt reserves the right to unilaterally change or deviate from agreed services if the change or deviation is objectively justified due to circumstances occurring after the conclusion of the contract and which LingoWelt cannot influence or foresee and is reasonable for the participant, taking into account the interests of LingoWelt.

6.2. In particular, the following are considered reasonable: Minor changes or deviations with regard to teachers or classrooms that have already been promised, as long as the overall design of the course is not impaired. 4

6.3. LingoWelt will inform the participant in a clear and comprehensible manner about the contract change and a possibly lower course price as a result immediately after learning of the reason for the change.

6.4. In the event of unreasonable changes in service that affect the entire course, the participant is entitled to withdraw from the contract immediately after becoming aware of the change in service, with reimbursement of course fees paid, or to transfer to another course, taking full credit for the course fees paid, if one is offered. If only individual course units are affected by unreasonable service changes, there is only a claim for reimbursement with regard to pro rata course fees or a right to rebook individual units, but no right of withdrawal.

7. Conditions and restrictions (Corona Clause)

7.1. The participant is advised that LingoWelt will always provide the contractually agreed services in compliance with official and legal requirements.

7.2. The participant will observe official and legal requirements when using the contractual services. In the event of restrictions on contractual services, in particular due to pandemics (e.g. corona pandemic), the participant will accept appropriate and reasonable course adjustments. If this is unacceptable, the participant is entitled to withdraw from the contract with reimbursement of course fees paid or to transfer to another course with full credit for the course fees paid.

8. Duties of the participant to cooperate and conduct, warranty and setting of deadlines

8.1. The participant undertakes to appear on time and punctually for lessons, to attend the course without disruption and to pay the contractually agreed remuneration on time.

8.2. If there are defects in the contractually agreed services, the participant is entitled to the statutory warranty rights after he has set LingoWelt a reasonable period of time for rectification or supplementary performance and this has failed or expired unsuccessfully despite two attempts. If a defect is only insignificant, warranty claims are excluded.

9. Method of Payment

9.1. The payment of the agreed remuneration is made in stages through monthly course fees, which are payable monthly over the entire course period at the latest on the 15th working day of the month preceding the current course month. If there are less than 14 days between registration and the start of the course, the course fee for the first month of the course is due for payment immediately.

9.2. The participant will receive a total invoice and payment plan with the confirmation of registration.

9.3. LingoWelt does not require any down payments on the course fee to be paid. However, the participant is free to voluntarily pay the entire course fee before the course begins. Upon request, the participant will receive a receipt for full payment of the course fee, which may be required to obtain a visa, for example. 5

9.4. If the participant is in default of payment, LingoWelt is entitled to withdraw from the contract and to claim damages after the due date, reminder and setting of a deadline. This does not apply if LingoWelt itself is not willing and able to properly provide the contractually agreed service or if the participant has a statutory or contractual right of retention.

9.5. If compensation is to be paid in accordance with section 12 after the participant has withdrawn, this compensation payment will be offset against payments already made. Differences are due immediately after invoicing.

10. Term and Termination

10.1. The duration of the course is determined by the number of course months required for the desired course success and is recorded in the course contract.

10.2. During an agreed course period of a maximum of 6 months, there is a contractual obligation within which the contract cannot be terminated prematurely.

10.3. In the case of courses with an indefinite duration or a term of more than 6 months (“permanent courses”), both contracting parties have an ordinary right of termination at the end of the first half-year of the course and subsequently at the end of each quarter, each with a two-month notice period at the end of the half-year or quarter. Example: If a course starts on 01.01. he is for the first time on 30.06. cancellable (cancellation until April 30th). After that he is on 30.09. (Termination until July 30th), December 31st. (cancellation until 31.10.), 31.03. (cancellation until 31.01.) and 30.06. (Cancellation until April 30th) can be terminated properly.

10.4. Both contracting parties reserve the right to extraordinary termination for important reasons in accordance with §§ 626 ff. BGB if the continuation of the teaching contract appears unreasonable for the terminating party.

11. Non-attendance of the course or individual course units by the participant

11.1. If a participant does not use individual course units or does not use them in full for reasons that lie solely within the sphere of the participant (e.g. personal impediment, delay due to traffic jams, etc.) and for which LingoWelt is not responsible, there is no entitlement to a proportionate reimbursement of payments, Exemption from the obligation to perform or making up for missed course units, provided that LingoWelt was willing to provide the service properly and there is no case of force majeure or an urgent important reason. Force majeure is an unforeseen, external event that the parties cannot control or be responsible for, such as natural disasters, political unrest, strikes, acts of terrorism, pandemics.

11.2. If the course unit is demonstrably canceled by the participant (e.g. medical certificate) for compelling reasons, LingoWelt will endeavor to offer a suitable alternative date if the course is canceled at least 24 hours before the start of the course. There is no right to reimbursement of payments made. In the case of group lessons, unused course units are omitted.

11.3. The course or individual course units can be transferred to a substitute participant in coordination with LingoWelt. LingoWelt can only reject the substitute participant for legitimate reasons (e.g. unsuitable level of performance, dubious solvency). 6

12. Cancellation by the participant before the start of the course, compensation for cancellation

12.1. The participant can withdraw from the contract at any time before the start of the course. It is recommended to declare the withdrawal in writing or via e-mail.

12.2. If the participant withdraws from the contract before the start of the course or does not appear for the course, LingoWelt loses the right to the agreed course price, but can demand reasonable compensation for the precautions taken and expenses, insofar as the withdrawal of the participant is not the responsibility of LingoWelt and/or not due to disruption of the business basis or as a result of force majeure.

12.3. The compensation is calculated taking into account the expenses saved and less what LingoWelt acquires through other use of the service, and LingoWelt must specifically quantify and prove it.

12.4. Payments made on the course price, which exceed the compensation to be paid, will be repaid by LingoWelt immediately after the withdrawal.

13. Withdrawal by LingoWelt, course cancellations

13.1. LingoWelt can withdraw from the contract before the start of the course if LingoWelt is prevented from fulfilling the contract due to disruption to the business basis or due to force majeure (section 11.1). LingoWelt has to declare the withdrawal immediately after becoming aware of the reason for the withdrawal. In the event of withdrawal, the participant is entitled to a refund of any payments already made on the course price, but is not entitled to additional compensation.

13.2. If the course cannot take place for an important reason (e.g. illness, accident of the course instructor, technical faults), the course may be postponed. At its discretion, LingoWelt will alternatively offer the course in the form of online course units. LingoWelt will inform the participant about this immediately after learning the reason.

13.3. In this case, the participant has the right to choose to take part in another course or withdraw from the course and have payments already made reimbursed. The participant will notify LingoWelt of his or her choice immediately after learning about the cancellation of the course.

13.4. If the minimum number of participants (section 5.2) is not reached, LingoWelt is entitled to cancel the course without replacement or compensation. LingoWelt will inform you as soon as it becomes apparent that the minimum number of participants cannot be reached. LingoWelt will immediately refund payments already made, unless the participant wishes to take part in another equivalent course ("substitute course") for which LingoWelt can offer capacity. In this case, payments already made will be offset against the costs for the replacement course. Overpayments will be refunded to the participant immediately.

13.5. Together with the cancellation due to not reaching the minimum number of participants, LingoWelt can offer the participant a course with a reduced number of participants, number of hours or group size ("lesson consolidation"). The participant can accept the offer for lesson consolidation within a period of usually 3 days specified in the offer. If the participant does not accept the offer, the course is considered cancelled. The reimbursement of payments already made is based on the above paragraph. 7

14. Exclusion of the participant from the contractual services

14.1. If the participant violates his contractual obligations or disturbs the course to such an extent that LingoWelt is unable to continue the contractual relationship, taking into account all the circumstances of the individual case and weighing the interests of both parties, in particular LingoWelt's protection and due diligence obligations towards other participants, until the agreed termination of the course can no longer be expected, LingoWelt has the right to exclude the participant from further contractual services after an unsuccessful warning. In this case, LingoWelt retains the right to the course price, taking into account the value of saved expenses, reimbursements or services from other use of the service.

14.2. The participant retains the right to extraordinary termination.

15. Limitation of Liability

15.1. LingoWelt is liable for intentional and grossly negligent breach of duty as well as for damage due to injury to life, limb or health. This also applies to intentional or grossly negligent breaches of duty by legal representatives and vicarious agents of LingoWelt.

15.2. In the event of a slightly negligent breach of duty, LingoWelt is only liable in the event of a breach of essential contractual obligations that make the proper fulfillment of the contract possible and on compliance with which the participant may rely. LingoWelt is only liable to a limited extent for the damage that was foreseeable and typical for the contract at the time the contract was concluded, but no more than the amount of the full course price. This also applies to slightly negligent breaches of duty by legal representatives and vicarious agents of LingoWelt. This limitation of liability does not apply to damage due to injury to life, limb or health.

15.3. LingoWelt is only liable for damage resulting from the participant's disregard of contractual obligations if LingoWelt has culpably violated its own information obligations.

15.4. LingoWelt is also not liable for the timely application or issuance of visas if LingoWelt invited the participant or issued proof of payment (see Section 9.3) for this, unless LingoWelt culpably violated its own contractual obligations in this regard.

16. Privacy

Personal data provided by the participant will be processed and used electronically insofar as they are necessary for the execution of the contract. All personal data will be processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC ( "General Data Protection Regulation") and processed in accordance with the applicable data protection regulations. Further information on the handling of personal data can be found in LingoWelt's data protection declaration on the LingoWelt website. 8th

17. Governing Law and Final Provisions

17.1. This contractual relationship, including the form in which it came about and all rights and obligations arising from it, is subject to German law insofar as the participant has his habitual residence in Germany, in another EU member state or in Switzerland. In this case, mandatory protective regulations of the state in which the participant has his habitual residence remain applicable, provided he is not acting in the exercise of his commercial or self-employed professional activity. If the participant does not have his habitual residence in a member state of the EU or Switzerland, the law at the registered office of LingoWelt applies.

17.2. Should individual provisions of this agreement be wholly or partially invalid or unenforceable, this shall not affect the validity of the remainder of this agreement.

Contractual partner is LingoWelt:

Company name: LingoWelt Sprachschule

Address: Hegaustraße 23, 78224 Singen (Hohentwiel)

Management: Owner Besar Dragovoja

Email: info@lingowelt.de

Website: www.lingowelt.de

Data protection

Responsible for data processing:

Language School LingoWelt

Hegaustraße 23

Baden-Württemberg - Singen

Germany

info@lingowelt.de

Phone: +4917632213629

We appreciate your interest in our website. The protection of your privacy is very important to us. Below, we provide detailed information on how we handle your data.

Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which includes, for example, the name of the requested file, your IP address, date and time of access, transmitted data volume, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This is necessary to safeguard our legitimate interests in presenting our services correctly in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. All access data is processed for as long as necessary for the purposes outlined above.

Hosting

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and data collected through designated forms on this website are processed on their servers. For questions regarding our service providers and the basis of our cooperation with them, please contact the contact information provided in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: Israel, South Korea, USA.

There is a European Commission decision establishing an adequate level of data protection for the USA as a basis for third-country transfer, provided the respective service provider is certified. Certification is in place.

Our service providers are located and/or use servers in these countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines.

For these countries, there is no adequacy decision by the European Commission. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Union.

Data processing for contacting and customer communication

User account

If you have given your consent pursuant to Art. 6 para. 1 p. 1 lit. a GDPR by deciding to open a user account, we use your data for the purpose of opening a user account. You can delete your user account at any time, either by sending a message to the contact information provided in this privacy policy or by using a function provided in the user account. After your user account is deleted, your data will be erased unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use the data, which is permitted by law and about which we inform you in this statement.

Contact

We collect personal data when you voluntarily provide it to us during contact with us (e.g., via contact form or email). Mandatory fields are marked as such because in these cases, the data is required for processing your contact request and cannot be sent without providing it. The data collected is evident from the respective input forms. We use the data provided by you to process your inquiries pursuant to Art. 6 para. 1 p. 1 lit. b GDPR.

After complete processing of your customer request, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods pursuant to Art. 6 para. 1 p. 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use the data, which is permitted by law and about which we inform you in this statement.

Live Chat Tool Ascend by Wix

If you use the live chat tool to contact us, the data voluntarily entered by you (name, email address, message) will be processed pursuant to Art. 6 para. 1 p. 1 lit. b GDPR for the purpose of responding to the request as part of contract processing by us. Furthermore, the use of this tool serves to safeguard our predominant legitimate interests in effective and improved customer communication pursuant to Art. 6 para. 1 p. 1 lit. f GDPR. The data will then be deleted. The live chat tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"), acting on our behalf.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for third-country transfers, provided that the respective service provider is certified. Certification is available. Our service providers are based and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard Data Protection Clauses of the European Union.

Advertising via email, mail, phone

Email newsletter with registration

When you subscribe to our newsletter, we use the data necessary for this purpose or separately provided by you to send you our email newsletter regularly based on your consent according to Art. 6 para. 1 p. 1 lit. a GDPR. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or by using a link provided in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to further use of the data, which is permitted by law and about which we inform you in this statement.

Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

Postal advertising and your right to object

Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by postal mail. This serves to safeguard our legitimate interests, which prevail in the context of a balance of interests, in addressing our customers for advertising purposes in accordance with Art. 6 para. 1 p. 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

The advertising mailings are provided as part of processing on our behalf by a service provider to whom we pass on your data for this purpose.

Telephone advertising

If you have given your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, we use the data necessary for this purpose or separately provided by you for our own advertising purposes, e.g. to provide information about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by orally notifying us during each call. After revocation, we will delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to further use of the data, which is permitted by law and about which we inform you in this statement.

The telemarketing calls are provided as part of processing on our behalf by our service providers, to whom we pass on your data for this purpose.

Cookies and other technologies

General information

To make your visit to our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies).

Privacy protection on end devices

When using our online offering, we use absolutely necessary technologies to be able to provide the expressly desired telemedia service. Storing information on your device or accessing information that is already stored on your device does not require your consent.

For functionalities that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Your consents remain valid until you adjust or reset the respective settings on your device.

Subsequent data processing by cookies and other technologies

We use technologies that are mandatory for the use of certain functions of our website (e.g. website preference settings). These technologies collect and process IP address, time of visit, device and browser information, as well as information about your use of our website (e.g. information about your preferences) as part of a balancing of interests, for the predominant legitimate interests in optimizing the presentation of our offering according to Art. 6 para. 1 p. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact information described in the privacy policy.

Use of the Wix Consent Manager Tool for managing consents

On our website, we use the Wix Consent Manager Tool to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your necessary consent for the processing of your personal data through these technologies. This is necessary in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR to fulfill our legal obligation under Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data that we are subject to. The Wix Consent Manager Tool is provided by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel ("Wix"). After submitting your cookie declaration on our website, the Wix web server stores your IP address, date and time of your declaration, browser information, as well as information about your consent behavior and its verifiability (user ID). In addition, a cookie is used that contains information about your consent behavior. Your data will be deleted after the purpose mentioned above has expired, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use the data beyond that, which is legally permitted and we inform you about in this statement.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: Israel, South Korea, USA.

There is a European Commission decision on an adequate level of data protection for the USA as the basis for third-country transfer, provided that the respective service provider is certified. Certification is available.

Our service providers are based and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, Philippines.

There is no European Commission adequacy decision for these countries. Our collaboration with you is based on these guarantees: Standard Data Protection Clauses of the European Union.

Use of cookies and other technologies for web analysis and advertising purposes

If you have given your consent for this under Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose has been fulfilled and the respective technology has been discontinued by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revocation can be found in the "Cookies and other technologies" section. Further information, including the basis of our collaboration with the individual providers, can be found with the respective technologies. For questions regarding the providers and the basis of our collaboration with them, please contact the contact option described in this privacy policy.

Use of Adobe services for web analysis and advertising purposes

We use the technologies of Adobe Systems, Software Ireland Limited, Ireland, 4–6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information automatically collected about your use of our website by Adobe technologies is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe's servers by activating the appropriate settings.

Our service providers are based and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

Our service providers are based and/or use servers in countries outside the EU and the EEA. There is no European Commission adequacy decision for these countries. Our collaboration with them is based on Standard Data Protection Clauses of the European Commission.

Adobe Fonts

In order to display content uniformly on our website, data (IP address, time of visit, device and browser information) is collected by the Adobe, Inc. script code "Adobe Fonts" at 345 Park Avenue San Jose, CA 95110-2704, USA ("Adobe"), transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. Data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.

Use of Google services

Google Analytics

Google Ads

For advertising purposes in Google search results as well as on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, allowing for interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information, as well as information on your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Further data processing only occurs if you have enabled "personalized advertising" in your Google account settings. In this case, if you are logged into Google during your visit to our website, Google uses your data along with Google Analytics data to create and define cross-device remarketing audience lists.

Google Maps

To visually display geographical information, data on your use of the Maps features, particularly the IP address and location data, are collected by Google Maps, transmitted to Google, and then processed by Google. We have no control over this subsequent data processing.

Google Fonts

To ensure consistent display of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts," transmitted to Google, and then processed by Google. We have no control over this subsequent data processing.

YouTube Video Plugin

For embedding third-party content, data (IP address, time of visit, device and browser information) is collected through the YouTube Video Plugin in the enhanced privacy mode we use, transmitted to Google, and then processed by Google only when you play a video.

Other providers of web analytics and online marketing services

We use the following technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected through Google technologies regarding your use of our website is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Unless otherwise specified for each technology, data processing is based on an agreement between joint controllers according to Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA where the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries, there is no adequacy decision of the European Commission. Our cooperation with them is based on standard data protection clauses of the European Commission.

For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing on other Google servers. Data processing is based on an agreement on data processing by Google.

Use of Vimeo Video Plugin for embedding third-party content

For embedding third-party content, data (IP address, time of visit, device and browser information) is collected through the Vimeo Inc. Video Plugin, 330 West 34th Street, 5th Floor, New York 10011, USA ("Vimeo"), transmitted to Vimeo, and then processed by Vimeo. Data processing is based on an agreement between joint controllers according to Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, data (IP address, time of visit, device and browser information, as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google regarding your use of our website is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. If you visit our website from the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing on other Google servers. We have no control or access to the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are located and/or use servers in countries outside the EU and the EEA where the European Commission has determined an adequate level of data protection by decision.

Social Media

6.1 Social Plugins by Facebook (by Meta), Twitter, Instagram (by Meta), Whatsapp

On our website, social buttons from social networks are used. These are simply integrated into the page as HTML links, so that when you visit our website, no connection is made to the servers of the respective provider. Clicking on one of the buttons will open the website of the respective social network in a new window of your browser. There, you can, for example, click on the like or share button.

Our online presence on Facebook (by Meta), Twitter, Instagram (by Meta), Youtube, LinkedIn

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Normally, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and privacy settings, please refer to the data protection notices of the providers linked below. If you still need assistance in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

There is a European Commission decision on an adequate level of data protection for the USA as a basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

Twitter is an offer from Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is usually transferred to a server of Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to and stored on a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Our service providers are located and/or use servers in countries outside the EU and EEA, for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and EEA. For these countries, there is no adequacy decision by the European Commission. Our collaboration with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to and stored on a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA.

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA.

There is a European Commission decision on an adequate level of data protection for the USA as a basis for third-country transfers, provided the respective service provider is certified. Until certified by our service providers, the data transfer continues to be based on this foundation: standard data protection clauses of the European Commission.

Contact options and your rights

7.1 Your rights

As a data subject, you have the following rights:

in accordance with Art. 15 GDPR, the right to obtain information about your personal data processed by us to the extent specified there in accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or completion of your personal data stored with us in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored with us, unless further processing is necessary for the exercise of the right to freedom of expression and information the fulfillment of a legal obligation for reasons of public interest or is necessary for the assertion, exercise, or defense of legal claims;

in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, to the extent that the accuracy of the data is disputed by you the processing is unlawful, but you refuse their deletion we no longer need the data, but you need it to assert, exercise, or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request the transfer to another controller in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or our company headquarters for this purpose.

Right to object

Insofar as we process personal data in the context of a legitimate interest that outweighs our interests, as explained above, you can object to this processing with effect for the future. If the processing is carried out for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is carried out for the purpose of direct marketing. In that case, we will no longer process your personal data for this purpose.

Contact options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.